Refund policy

Returns and Refunds

As a consumer you have the right to cancel your order by notifying us within 28 days of receipt. All customers who cancel under this statutory "cooling off period" are entitled to a refund including the cost of delivery, are required to return the relevant products to us within such 28 day period, in their original condition, complete, labelled, unused and unwashed and will be reimbursed the reasonable cost incurred in returning the products. THESE CONDITIONS DO NOT APPLY TO SPECIAL COMMISSIONED AND BESPOKE ITEMS.